Frequently Asked Questions
Find answers to common questions about our thermal solutions
Ensure surfaces are clean and free of oils or dust. Use Fusion Cleaner (99.9% isopropyl alcohol) for best results. Thermal paste should be at room temperature or slightly warmed. Apply slowly and evenly for optimal coverage.
Keep the syringe capped and store in a cool, dark place. Avoid sunlight, moisture, and heat to maintain performance over years.
Keep pads in their resealable bag when not in use. Avoid air exposure and store flat to retain flexibility.
Most conventional pastes last 3+ years if stored properly. Liquid-metal and phase-change pastes may require quicker use.
Conventional: Non-conductive, stable, easy to apply.
Liquid-metal: High thermal conductivity, electrically conductive, handle carefully.
Phase-change: Softens when heated, fills microscopic gaps for perfect contact.
Liquid-metal: High thermal conductivity, electrically conductive, handle carefully.
Phase-change: Softens when heated, fills microscopic gaps for perfect contact.
Fusion Cleaner is 99.9% pure isopropyl alcohol that removes oils, dust, and residues more effectively than standard cleaners, ensuring optimal thermal contact.
A 2g syringe yields approximately 4 applications on a standard desktop CPU using a correct minimal dot. A 4g syringe approximately 8. The exact count depends on die size (laptops use less) and how conservative your application is; too large a dot wastes paste and does not improve performance.
Yes. High-quality thermal compounds and pads help maintain stable temperatures under heavy load, making them well-suited for overclocking setups where efficient heat dissipation is critical.
Conventional pastes are non-conductive and safe to use around electronic components. Liquid-metal pastes are electrically conductive - avoid contact with aluminum heatsinks or sensitive circuits.
Shelf life varies by product type when stored properly in a cool, dry place:
• Thermal Paste & Putty: 3 years
• Thermal Pads: 5 years
• Phase Change Materials: 5 years
• Thermal Paste & Putty: 3 years
• Thermal Pads: 5 years
• Phase Change Materials: 5 years
Yes. We have been selling on eBay Germany since 2024 and have built a 100% positive feedback score from 1,000+ verified buyers. amawitech.com is our official direct store: same products, same team, same reliability. Buying directly gives you access to the full product range, all available sizes, and the best prices.
Within Germany: Deutsche Post Brief costs €1.99 and is free on orders from €10. DHL Paket (tracked) costs €4.99 and is free on orders from €30. EU orders are calculated at checkout based on country. Delivery times: Germany 2 to 3 business days, other EU countries 5 to 10 business days. See our Shipping & Payment page for full details.
Yes. We ship to Germany, all EU countries, the UK, the United States, and Switzerland. Shipping rates for non-EU destinations are calculated at checkout. For any other country, contact us at support@amawitech.com and we will do our best to help.
We accept credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shop Pay. All payments are processed securely via Shopify Payments.
Yes. As a consumer you have a statutory 14-day right of withdrawal from the date you receive the goods. For full details see our Cancellation Policy. For any questions contact support@amawitech.com.
Once your order ships you will receive a confirmation email with a tracking number. Use the link in the email to follow your delivery status. If you have questions, reach us at support@amawitech.com.